Instructions: To ensure effective communication, please complete all sections of this form. You will be sent a form to print and attach to the outside of the return package. *Your Solowheel/Hovertrax comes packaged in a high quality corrugated cardboard box for its protection. Please keep this box to send the Solowheel/Hovertrax back for service or repairs. If another box is used, Inventist is not responsible for any additional damaged caused during shipping. Additionally, Inventist will need to use a new box to ship your Solowheel back to you and so must charge an associated fee. Returns are only accepted for a full refund, less shipping, if the box is unopened and the Solowheel/Hovertrax has NEVER been used.